1. Transaction Security
All payments made using a card are processed through the Viva Wallet electronic payment platform and uses TLS 1.1 encryption with a 128-bit encryption protocol (SecureSockets Layer – SSL). Encryption is a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key.
2. Protection of personal data
Like all online stores, goldy.gr collects a limited number of personal and anonymous information from its visitors in order to provide upgraded services to be able to fulfill orders, to communicate with customers in case of problems, etc. collected data are processed based on Law 2472/1997 and its relevant amendments. goldy.gr will never share your data with third parties. For more information about personal data, read the section.
3. Legal Note
By visiting the Website or using material from this website, you accept the following terms. Please note that you are not permitted to use the Website if you do not accept the following terms.
4. Personal information
Goldy guarantees the protection of your personal data. The personal information submitted with each order is treated as personal information. This means that this information will not be distributed, traded, sold or rented to any third party. Your personal information is collected for use only in the processing of your orders, so that we can provide you with an effective and personal Online shopping experience.
How do we manage the data and information you have entrusted to us?
We use the data you have entrusted to us to offer you a unique shopping experience in the following ways.
To become a member of goldy.gr (as a member you have access to your old and new orders, you can also receive updates in categories of interest to you).
To deliver to your place orders that you have procured online.
To be able to confirm your orders.
So that we can answer any of your questions.
To send you special offers and updates of new products.
In no case do we distribute your personal information to third parties (article 11 L.2472 / 1997)
5. Delivery Time and Shipping Costs
All orders are delivered within 4-7 days without any charge. If for reasons of force majeure (eg bad weather, strikes, lack of product ordered from our warehouse, etc.) can not be delivered within a reasonable time, we will notify you by e-mail or contact you by phone for further information.
Shipping costs are calculated based on the Geographical area - shipping area of your order as separated below:
- Zone 1: Greece (for purchases from 25 € and up)
- Zone 2 *: Countries outside Greece around the world. Shipping will be insured, registered and express
* Prices are valid for products weighing up to 0.5kg. For any difference in costs you will be informed before completing your order.
Product shipping services are provided by:
- Hellenic Post (ELTA)
- ACS Courier
- General Postal
- My courier now
6. In general
Goldy.gr is committed to quality and accurate information on all its products. Additional information is provided upon request.
7. Limitation of Liability
Goldy.gr is not responsible to buyers for the misuse of products that will result in their wear.
8. Note for Wedding Rings:
Wedding rings are a special order and for this reason any change or return will not be accepted. Advance refunds are also not made in case of order and cancellation. Completing your purchase means you accept these terms.
9. Customer history with parcel refusal
Orders of customers whose history has recorded that there were shipments that refused to receive or did not respond to our written or telephone notification (and / or courier) and returned to our store with the indication "Did not care - Refusal to receive", will be made accepted only after by prepayment - by credit card or deposit of the total amount of the new order in a bank account or via paypal.